Delivery & Shipping

Our delivery partner is NZ Post. Every order we dispatch will receive an email with tracking information once it has been dispatched.

The average time for your order to arrive once it has been shipped depends on where you are in the country (orders may take longer to arrive than normal during peak periods like Christmas.):*

Auckland - 1-2 Working Days

North Island - 1-3 Working Days

South Island - 3-5 Working Days

Note: If your delivery address is rural then it is typically an additional 1-3 working days to your region's average time.

Your order may arrive in multiple packages. Some items are too large to package together so are shipped individually. We also use a combination of direct shipping and drop shipping depending on the product.

If you have any issues with the delivery of your order the first port of call should be with NZ Post as they'll likely be able to help more quickly that we can since it's in their hands once shipped. However, if they aren't able to solve the issue or you'd prefer to deal with us instead we're more than happy to assist and you can contact us on help@ginclub.co.nz or 022 640 4419 (staffed 9-5, Mon-Fri).

*These are estimates only and not a guarantee.